Privacy Policy

1. Introduction

Xtermicon SPV Inc., doing business as Al & Sons Pest Control ("Al & Sons," "we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.al-sons.com or interact with our services.

This policy is intended to comply with the California Consumer Privacy Act (CCPA) and other applicable California privacy laws. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and zip code submitted through our quote request, newsletter, referral, or career interest forms.
• Service Request Details: Information you choose to share when requesting a quote, including whether you are a new or existing customer and a free-text description of the pest issue you would like help with.
• Referral Information: Names and contact details of individuals referred by existing customers, submitted with the referring party's confirmation of consent.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs, collected automatically through standard web analytics tools.
• Communications: Any messages or inquiries you send us directly.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Send newsletters and promotional communications (with your consent)
• Process and track referrals under our Refer-a-Friend program
• Review career interest submissions
• Improve our website and service offerings
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and business (e.g., database hosting, analytics), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity.

5. California Consumer Privacy Act (CCPA)

As a California resident, you have the following rights under the CCPA:

• Right to Know: You may request details about the personal information we have collected about you and how it has been used or shared.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the information in Section 14 below. We will respond to verifiable requests within 45 days as required by law.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. We may use Google Analytics or similar tools to understand how visitors use our site. These tools collect anonymized usage data subject to their own privacy policies.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Text Messaging (SMS) Consent

When you provide your mobile number through a form on our Website (for example, our quote request form) and check the consent box, you agree to receive informational and service-related text messages from Al & Sons Termite & Pest Control — such as appointment reminders, scheduling coordination, and account notifications.

Message frequency varies. Message and data rates may apply. We will not share your mobile number with any third parties for their marketing purposes. You can opt out of receiving text messages at any time by replying STOP to any message; reply HELP for assistance, or call us at (310) 370-0958. Your mobile information is handled in accordance with this Privacy Policy. Consent to receive text messages is not a condition of purchasing any goods or services.

12. Email Communications

When you provide your email address through a contact or quote form, we use it for the purposes disclosed at the time of collection — such as responding to your inquiry, providing requested services, scheduling, and sending relevant service updates. We do not sell or share your email address with third parties for their own marketing purposes.

Your email may be shared with service providers that help us manage communications and fulfill requests, only under confidentiality obligations and only to the extent necessary for those services to function. If we send marketing emails, you can opt out at any time by using the unsubscribe link in the message or by contacting us directly. Even if you opt out of marketing emails, we may still send administrative or service-related messages necessary to fulfill our obligations to you.

13. AI-Assisted Content

We may use artificial intelligence (AI) tools to help research, organize, and draft some of the educational content on this Website. All such content is reviewed and edited by our team to reflect our real-world experience and is checked against current California Structural Pest Control Board standards.

While we strive for accuracy, we cannot guarantee that all information — whether AI-assisted or written solely by humans — is complete or error-free, and nothing on this Website is a substitute for a professional on-site inspection. We encourage you to contact us directly for guidance specific to your situation. We reserve the right to modify or remove content at any time.

14. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at: